Terms & Conditions

Terms and Conditions of Business

Last Updated: June 2026

These Terms and Conditions (“Agreement”) govern the provision of IT Asset Disposal (ITAD), data sanitisation, and technology recycling logistics provided by PureSpace Secure Ltd (“Company”, “we”, “us”) to our corporate clients (“Client”, “you”).

By booking a collection or signing a service quotation, you agree to be bound by these terms.

1. Our Services & The Processing Partnership

1.1 PureSpace Secure Ltd provides secure logistics, sorting, and asset tracking for redundant corporate IT hardware.

1.2 All technical processing, data erasure, diagnostics, and material recycling are executed at the WEEE-permitted facility of our strategic partner, iTechU (270 Knutsford Rd, Warrington, WA4 1AZ).

1.3 We maintain a valid Upper Tier Waste Carrier License registered with the Environment Agency to ensure fully legal transit of your hardware.

2. Client Obligations & Asset Declaration

2.1 The Client must provide an accurate inventory list of items to be collected (laptops, mobiles, monitors, etc.) prior to the collection date.

2.2 The Client warrants that it has full legal title and ownership over all assets handed over to PureSpace Secure Ltd for disposal or refurbishment.

2.3 The Client must notify us if any hardware contains severely damaged or leaking lithium-ion batteries prior to collection, to ensure transport safety.

3. Chain of Custody & Security

3.1 PureSpace Secure Ltd assumes custody of the assets from the physical point of collection at the Client’s designated premises until arrival at the iTechU processing facility.

3.2 All data-bearing devices are kept securely locked during transit to prevent unauthorized access.

4. Data Sanitisation & Liability

4.1 While PureSpace Secure Ltd provides secure transport, permanent data erasure and software sanitisation are performed entirely by iTechU using industry-certified overwriting software.

4.2 Once data erasure is completed, a formal Certificate of Destruction will be generated and issued to the Client.

4.3 The Client acknowledges that it remains the ultimate Data Controller under UK GDPR until data sanitisation is verified. PureSpace Secure Ltd and its partners are not liable for data breaches resulting from hardware features or software encryption keys that prevent successful overwriting, provided a device has been earmarked for physical destruction instead.

5. Regulatory Compliance & Digital Waste Tracking

5.1 Both parties agree to comply with the UK Environmental Protection Act 1990 (Duty of Care regulations) and WEEE Directive framework.

5.2 In accordance with UK law, waste movements will be processed using official Waste Transfer Notes.

5.3 Where mandated, asset details and transfers will be uploaded and logged via the UK government's statutory Digital Waste Tracking service. Both parties agree to retain matching transfer documentation for a minimum of two (2) years.

6. Fees and Payments

6.1 Logistics fees, volume processing surcharges, or asset rebuy valuations will be clearly detailed in your initial service quotation.

6.2 Invoices are subject to standard 30-day payment terms from the date of the asset processing completion, unless otherwise agreed in writing.

6.3 We reserve the right to withhold compliance certificates if outstanding service invoices remain unpaid.

7. Governing Law

This Agreement and any disputes arising out of it shall be governed by and construed in accordance with the laws of England and Wales, and subject to the exclusive jurisdiction of the English courts.